Visitors are an important part of an inpatient hospital stay. Children 14 years of age and over may visit inpatient care areas. Children under 14 may visit if accompanied by an adult. No more than two visitors should be in your room at any time.
Visitors should not eat food or beverages from the patient meal tray or bring food items or beverage items to a patient without an okay from the nurse or physician.
A family member may be allowed to stay longer with a seriously ill patient who is in a private room.
There is a telephone next to every patient’s bed so patients can receive and make calls.
Intensive Care Unit (ICU):
Because we believe visits are important to your healing, visiting hours in the ICU are set up at different times during the day, evening and night. Please keep in mind that we may need to delay your visit or limit the number of visitors if the ICU is very busy. Visitors must use the telephone outside the ICU door to call before entering. In addition, visitors are requested to limit the group to three visitors at one time. No children under 14 years of age are permitted to visit the ICU.
Family may call from home to speak with the patient’s nurse at 304-429-6741 Ext. 2190. Telephone calls are welcome at all times except during shift change when nurses are giving report (7-8 a.m., 3-4 p.m. and midnight-1 a.m.). Families are encouraged to identify one family member as a “messenger” to call the nurse for information once or twice a day, and to share the information with the rest of the family.
ICU patients may receive mail, however no flowers are allowed.
The medical center respects the patient's right to make decisions about his or her care, treatment and services, and to involve the patient's family in care, treatment, and services decisions to the extent permitted by the patient or surrogate decision-maker. "Family" is defined as a group of two or more persons united by blood, or adoptive, martial, domestic partnership, or other legal ties. The family may also be a person or persons not legally related to the individual (such as significant other, friend or caregiver) whom the individual considers to be family. A family member may be the surrogate decision-maker, as defined in VHA Handbook 1004.02, if authorized to make care decisions for the individual, should he or she lose decision-making capacity or choose to delegate decision making to another. The medical center allows a family member, friend or other individual to be present with the patient for emotional support during the course of stay. The medical center allows for the presence of a support individual of the patient's choice, unless the individual's presence infringes on other's rights or safety, or is medically or therapeutically contraindicated. The individual may or may not be the patient's surrogate decision-maker or legally authorized representative. The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.